I’m pretty sure at least two pharmacists should check My sister also related they had completed my dad’s prescription while she was waiting in the shop, left them on the counter, but did not even bother to tell her it was ready. It sounds petty writing it down now, but that really annoys me. The lady behind the till was doing something and did not even look up and acknowledge me for about 20 seconds.
On my last visit I was the only customer and went up to the till. But their complaints page is down at the moment…Īlso there were many comments suggesting that they are slow to fill prescriptions – something my mum commented they day before she spotted this, and recommending other chemists (eg Lloyds in Sainsbury’s and Boots in the Tandem centre.).įinally, a few of the staff just seem to be a combination of rude or indifferent. The General Pharmaceutical Council look promising.Their members are their customers not us. My experience is trade bodies really don’t care about customer complaints against their members. So we’re looking at the procedure for making a formal complaint against a dispensing chemist.
As soon as my sister posted about this in a community facebook group several people chimed in with similar experiences:Īnyway, despite mum not wanting a fuss, I think someone needs to get their backside kicked. Although my mum doesn’t like a fuss, the rest of us would like to make a formal complaint so the matter does not get swept under the carpet. My sister returned the prescription and they apologised, but giving elderly people the wrong medicine/dosage is a serious matter. Note the empty box on the bottom left means the prescription was not checked. Well they messed up her prescription and gave her triple strength tablets – 300mg instead of 100mg. Other trademarks and trade names are those of their respective owners.My mum uses this chemist for her prescriptions.
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While using the app do not use the device with headphones, headsets or other audio playback devices.PLEASE CAREFULLY READ THE MANUAL OF THE HEARING AIDS BEFORE USING THIS APP.The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc., and any use of such marks by Sivantos GmbH is under licenses. While using the app do not hold the loudspeaker of this device to your ears or the ears of others.2. If Smart Connect is not present, access to the most basic features is available by acoustic operation.Control signals:The Smart Connect App generates short control signals when used in Smart Remote mode which may be audible.To ensure correct operation and for safety reasons:1.
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(PL 80 & 60, TL 16 & 12)- Connect audio sources quickly and easily.- Battery status of your hearing aids and Smart Connect is clearly displayed.- Change hearing programs without the need to touch your Smart Connect.- Change the volume easily and discreetly.- Adjust bass & treble to balance the quality of sound.- Easily manage the volume of your tinnitus program.Intended use:The Smart Connect App is a tool whereby the patient can adjust convenience functions of a hearing aid, within a framework given by a hearing health specialist, e.g., ENT doctor, audiologist or acoustician.Device compatibility:The Smart Connect App is compatible with any Android device running Android 4.0 or higher public release.Hearing aid compatibility:The Smart Connect App is only compatible with the latest generation of Rexton 6c & 4c and Audio Service G4 & G3 hearing aids.Smart Connect and Smart Connect App:The Smart Connect App fully supports the Smart Connect and its audio streaming capabilities. Whether it is watching TV, listening to music or talking on a Bluetooth phone - control is easy and discreet via the Smart Connect App.The app will only provide all the functions when used with a Smart Connect streaming accessory and configured by your hearing health specialist.App features:- Manually control the focus direction of the hearing aid microphones. Turn your mobile device into a Smart Connect control center: The Connexx Smart Connect App allows you to control your Smart Connect & hearing aids and how they interact with all of your favorite audio devices.
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